LifebaseThis notice describes the Lifebase website and account service operated by jagaldol. For privacy questions or requests, contact support@lifebaseai.com.
Browsing the public website
Product pages, documentation, pricing, and release notes are served as static files. They do not request your account or license information. This site does not add advertising trackers or optional analytics cookies. Cloudflare delivers the website and may process network information such as IP addresses and request metadata for delivery and security.
Sign-in and web sessions
We use the identifier and available display name from your chosen Google or GitHub account to create and identify your website account. Google provides a verified email address; GitHub provides a username. We do not request access to your Gmail, Drive, Calendar, repositories, or vault files. Each provider processes sign-in under its own privacy policy.
An essential secure session cookie keeps you signed in on the account service. It is inaccessible to page scripts and expires after seven days. Signing out revokes that web session. We use temporary state and verification records to protect the sign-in flow and sensitive account actions.
Licenses and devices
Registering a license proves possession of its current key. We store the account-to-license connection and show the license’s actual product access, dates, status, and registered devices. Device information can include a chosen name, platform, installed version, and activation or last-seen dates. A matching delivery email does not connect a license automatically.
Keys have a lookup hash and an encrypted recovery copy. A full key is returned only through an authorized key-reveal action after account verification. Keep keys private; do not include them in support messages.
Your local vault and AI providers
The licensing service does not receive your vault path, note names, journal contents, attachments, local file hashes, update diffs, merge decisions, or AI prompts. Your files remain in your local workspace.
Your chosen agent, model provider, plugins, synchronization, and backup tools may process the content you give them or permit them to access. Review those services’ settings and notices. Local storage does not mean that a cloud AI provider never receives your notes.
Support and service providers
Support messages and any attachments you choose to send are retained in the support archive to handle your request and related disputes. Cloudflare provides hosting, database, storage, and email routing; Resend delivers service email. Providers may process information in other countries. Only send information needed for your request.
Account deletion and retained records
Deleting your website account removes its profile, connected login methods, and web sessions and unlinks its licenses. It does not cancel licenses, erase issued keys or registered devices, or end direct-key CLI sessions. Existing purchase and support records are separate.
A minimal pseudonymous record of license ownership remains to prevent account deletion or unlinking from bypassing the support-only transfer process. It does not retain your email address or display name. Hashed identifiers for login methods connected at deletion are retained for ownership recovery. Returning with one of those methods lets you register your licenses again with their current keys; other methods must be explicitly reconnected. A method disconnected before deletion cannot recover that ownership. Contact support for transfers or a request about retained records.
License, entitlement, installation, and commercial records remain as needed to provide access and meet applicable obligations. Download and installation-confirmation events are normally retained up to 180 days, and administrator audit records up to 365 days. Support archives do not currently have automatic deletion; contact us to request review or deletion of information no longer needed.
Questions and requests
You can request access, correction, or deletion of information about you. We may need to verify the request and retain records that are required for license access, security, or applicable law. Send your request to support@lifebaseai.com.