LifebasePurchases and technical support
Get help with purchases, licenses, or installation.
Purchases and setup
Tell us which devices you use and what you want your assistant to do. We will confirm the setup scope and arrange a time through Kmong. Consultations and setup support are offered in Korean.
Contact us on KmongAlready purchased? Use Kmong messages or the administrator DM in the customer Discord. After your included support period, you can keep asking the community or book a separate support session.
Account and license help
support@lifebaseai.comFor delivery, activation or account issues, email the details below. Reporting a product error does not require a paid support session.
A few useful details
- Installation: your OS, CLI version, and the error text.
- License access: license ID or the last four characters of the key.
- Account transfers: the account currently holding the license and your request.
The relevant error is enough. Hide personal notes and keys in screenshots. During remote setup, you sign in to your own accounts.